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Greetings Richard, 

Thank you for contacting Equity Customer Service. We hope this message finds you well.

We have carefully reviewed the details of your recent transaction and it was successfullycompleted:

- Transaction Date:  27 Jul 2024
- Transaction Amount: 6,283.20 AED
- Recipient Name: AHMED MOHAMED AHMED HAMED 
- Account Number: AE360260000999500271702
- Transaction Reference: 504932414981

Typically, transactions are processed based on the provided account number to ensure accuracy in fund allocation.

We regret to inform you that we are unable to process a chargeback for this transaction. Our policy dictates that chargeback requests must be initiated within 24 hours of the transaction being initiated. Unfortunately, since it has been more than three days since the transaction was initiated, we regret to inform you that we are unable to proceed with a chargeback at this time.

We apologize for any inconvenience this may have caused. If you require further assistance or have any questions, please feel free to contact us.

Thank you for your understanding and cooperation.