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Subject: Internet Banking and Confirmation of Transaction

Greetings Richard,

We apologize for the delay in our response. We can confirm that your bank account currently has access only to mobile application banking and is not subscribed to internet banking, which is why you cannot access internet banking services.

Please note that the transaction with ID 504932414981 was successfully completed on July 27, 2024.

Should you need further assistance, feel free to contact us at any time.

Kind regards,

Equity Customer Service